Mack Snagging
House snagging and defect surveys on new build properties in
Kent, Essex, Surrey and Sussex.
With over 25 years experience, we are experts in our field.
Help and peace of mind ensuring the standard of your new home is as it should be with Mack Snagging
Step 1
You purchase your new home or exchange contracts
Step 2
We carry out a detailed inspection of the property inside and out, prior to or just after completion
Step 3
We generate a written report that can easily be understood, which is sent to you within 24hr of our inspection.
Step 4
The detailed report is received by the builder or developer and they should carry out the remedial work in good time
Step 5
Any issues not resolved can be dealt with by the New Homes Quality Board which most builders are registered with
Step 6
We can re-inspect to ensure that all items have been addressed. You have peace of mind that your new home is built to the correct standards
There are over 100 defects in the average new home
You’ve just moved into your new home and it’s all been a rush. You are excited about being somewhere new and different. You may not notice any issues at first until you settle in and start living there. Homes are built to many different regulations and tolerances, which the average person has no knowledge of. Snags can be as simple as an uneven floor, a wonky light switch, or a bit of painting that has been missed, right down to more serious issues like doors not fitting and closing, window vents missing, or the hot and cold supply from a basin being swapped.
When is the best time to get the snagging done?
The best time to create a snag list or defects list is a few weeks before you move in. This gives the builder enough time to fix any issues before you arrive. It’s easier for them to address problems without disrupting you, scheduling visits, or limiting access to parts of the property. Some builders might still be finishing up, so it’s important to ensure they are done before you start snagging. This way, you can move into a completely finished home knowing everything is taken care of. Many companies let you move in and settle first, then ask for your lists a couple of weeks later. During this busy time, you might not have time to do this, which is where we can help.